Put AI agents into production, and keep each one on task
Put AI agents into production, and keep each one on task
Each example shows the task, what the agent tried and what Darkhunt did.
Each example shows the task, what the agent tried and what Darkhunt did.
Within their permissions, but not their task
Within their permissions, but not their task
Each agent had the access it needed for the job. Darkhunt checked each step against the task and what had happened so far. When a step didn’t fit, the rules set up for that agent decided what happened next. Here, two steps are stopped, one of them held for a person to approve, and one is flagged.
Each agent had the access it needed for the job. Darkhunt checked each step against the task and what had happened so far. When a step didn’t fit, the rules set up for that agent decided what happened next. Here, two steps are stopped, one of them held for a person to approve, and one is flagged.
Healthcare
A claims agent tries to send more than the insurer asked for
A claims agent tries to send more than the insurer asked for
The task
An insurer asks for one lab result to process a claim
An insurer asks for one lab result to process a claim
What the agent can do
Read patient records and send documents to insurers
Read patient records and send documents to insurers
What it tries
Send the full medical history, with diagnoses, medications and clinical notes
Send the full medical history, with diagnoses, medications and clinical notes
Stopped
Nothing is sent. The lab result can go once a person approves it.
Nothing is sent. The lab result can go once a person approves it.
Financial services
An invoice tells an accounts payable agent to pay someone else
An invoice tells an accounts payable agent to pay someone else
The task
Pay an approved supplier invoice
Pay an approved supplier invoice
What the agent can do
Read invoices and make payments
Read invoices and make payments
What it tries
Pay a new bank account, because a line of white text in the invoice told it to
Pay a new bank account, because a line of white text in the invoice told it to
Stopped
Stopped automatically. No money moves, and no one has to approve anything.
Stopped automatically. No money moves, and no one has to approve anything.
Custom apps
A contracts agent reads far more contracts than its task needs
A contracts agent reads far more contracts than its task needs
The task
Review one customer’s contract
Review one customer’s contract
What the agent can do
Read contracts
Read contracts
What it tries
Read every customer’s contract
Read every customer’s contract
Flagged
The reads go ahead and are marked in the record for someone to look into.
The reads go ahead and are marked in the record for someone to look into.